Join us

Join our fantastic team!

We are always on the look-out for driven, capable professionals who will fit well into our fantastic team. We have two teams: Administrative and Clinical. To apply for a role, click the link below the job description.

 

Administrative team openings

 

Marketing and Sales Manager

About the role

In January 2019 the Oryon sister brands came together under the umbrella of Oryon. The company has grown its reputation to encompass affordable educational events and the service that connects people with the right specialist for their concern. Oryon is living and breathing ready to take the next major step in its pursuit to show the way to better health.

Reporting to the Director of Transformation, you’ll take the key role in driving our marketing and sales strategies across all Oryon sister brands.

You’ll build exhaustive knowledge and understanding of our B2B and B2C customers – referring clinicians, self-pay patients, allied health professionals and customers with musculoskeletal pain concerns. You’ll learn to predict their behaviour, monitoring everything from traditional feedback, digital channels and tools to external market factors.

You’ll drive the marketing and sales strategy to secure the imaging referrals at Oryon Imaging and to deliver the aspired customer engagement through Oryon Develop. You will apply your creativity and knowledge when helping to grow the brand awareness of the Connect service.

You will work closely with other teams to identify areas of improvement across the service offer of 3 brands, including different modalities offered at Oryon Imaging, and strive to utilise the opportunities sought through effective project management, planning and collaboration. You will be eager to undertake relevant projects to help deliver change.

You’ll manage the Marketing and Business Development teams. You will work closely with the Digital Marketing Specialist to ensure our digital activity aligns with our overall marketing and business development efforts. You’ll work with the Business Development Manager to continue building strong relationships with our customers. You’ll oversee the operational running and promotion of our events and be proactive in providing support to the Events Coordinator and the rest of the Marketing team.

Communications will be your forte and you’ll strive for clarity across all channels, internal and external, endorsing our brands whenever appropriate.

Responsibilities

  • Assist the Director of Transformation to articulate Oryon’s vision and help develop strategies for achieving it through the services of all 3 brands.
  • Develop and monitor strategies for securing referrals across all 4 modalities at Oryon Imaging.
  • Work with the Business Development Manager to build and execute a robust business development program to incorporate all 3 sister brands; aligned with the overarching strategy and budgets.
  • Work closely with the Digital Marketing Specialist to build the digital strategy for all 3 Oryon sister brands; monitor and report on the activities; align with the overall marketing program and ensure cost-effectiveness and maximum ROI. Continuously refine the tactics based on the measures of success.
  • Oversee the design and delivery of marketing projects and campaigns; ensure the tone of voice and brand guidelines are adhered to without exception.
  • Report on all marketing and business development initiatives by channel/ activity.
  • Accountable for the successful execution of Oryon Develop events calendar; report on budgets, reach, bookings, revenue and customer engagement.
  • Oversee the operations and promotion of the Oryon Develop events; guide the team in liaising with speakers, venues and other third parties; occasionally host events.
  • Work with the Technology & Innovation team to enhance customer engagement through our online community Connect.
  • Manage Marketing and Business Development teams.
  • Team development and training.
  • Accountable for governing the overall marketing budget.
  • Participate in identifying, evaluating and managing advertising, PR and sponsorship opportunities.
  • Liaise with agencies and suppliers.
  • Manage internal communications; work with the Director to continue building the Oryon culture and engaging the team from all departments across the 2 offices.
  • Duty Manager responsibility – assuming remote decision-making as part of a monthly rota.
  • Strive to raise the understanding of our business offer and the 3 brands amongst our stakeholders.

About You

You’ll be an experienced marketing professional excited about innovation, communications and opportunities to seize. You’ll be creative in your approach to strategy. You’ll be engaging and collaborative looking to make a difference through the meticulous implementation of projects and campaigns. You’ll hold strong communication and analytical skills. You’ll have good negotiating skills, and confidence in building rapport and trust while presenting a professional image. Holding a strong commercial acumen, you’ll possess a sound ability in pitching and securing income generating business. With excellent attention to detail, you’ll be measuring the effectiveness of our inputs, be responsive and proactive. You’ll share Oryon’s values and will be excited to lead the team in the pursuit of achieving our mission.

As this is a new and evolving role, we reserve the right to amend the job description and objectives, in accordance with the potential future requirements of Oryon. We offer a generous holiday allowance of 27 days, excellent benefits package including bonus scheme, contributory pension, life assurance and private healthcare cover.

Our Vision and Mission

Oryon’s vision, and therefore the driving force behind everything we do, is to become the go-to place for affordable, private diagnostic and preventative healthcare in the UK.

Our mission is threefold.

Firstly, to provide the quickest, most affordable and personalised healthcare available, through the services of Oryon Imaging and Oryon Connect.

Secondly, for Oryon Develop to become the leading voice for expertise within the wellness sector, a place where both healthcare professionals and the public can engage with the latest healthcare and wellbeing content.

And finally, to encourage and inspire our colleagues to embrace and contribute to the innovation-led culture that is at the heart of everything Oryon stands for.

Appply here.

 

Bookings Coordinator

About the role

The role of the Bookings Coordinator is to provide support within the Bookings department for a successful and growing business within healthcare industry. You will be at the heart of scheduling appointments for all services provided by Oryon and will be expected to be involved at all levels from general administration, customer service, troubleshooting and sales, scheduling appointments for each of our services across all of our company brands, management of existing bookings and dispatching reports. You will spend most of your time on the phone with patients / clients and clinicians. You will be chasing outstanding referrals, dealing with enquiries. You will also communicate via email and be using Salesforce as a main platform for all bookings and database management.

Responsibilities

  • Monitoring, triaging and processing all incoming emails and faxes daily.
  • Deal with telephone and direct enquiries in a prompt and effective manner, ensuring information provided is accurate with queries effectively prioritized.
  • Establish contact and capture information on potential and existing patients from any enquiries and, as well as following up on all leads. This also includes creating leads to be followed up on by other sections of the business.
  • Ensuring all records are kept up to date.
  • Monitor appointment diaries and utilise ‘smart booking’.
  • Assist and communicate directly with relevant individuals where there may be a breakdown of services
  • To use initiative and ‘act-on’ accordingly when it is needed
  • To promote Oryon services to referrers and patients where possible.
  • Provide support in other areas of admin.
  • To work towards a one working day turnaround for dispatching reports.
  • Cover Reception as and when required
  • To provide a welcoming and professional service, being first point of contact, coordinating patient / visitor journey experience throughout the entirety of their visit, including any queries received after their appointment.
  • Adapt to and support any changes implemented to improve the service provided to patients, clinicians and staff.
  • To have knowledge and adherence to Code of Confidentiality and General Data Protection Regulation 2018.

About you

The ideal candidate will have previous work experience in a customer service-based call centre / busy office environment, excellent communication and administration skills with great attention to details. They will have a willingness to demonstrate initiative and take responsibility for their work. We are looking for someone who has an ability to multitask, prioritize their own workload in a highly-pressurized working environment and has experience in delivering excellent customer service consistently. There is also a requirement to have some experience with consultative selling. Excellent questioning and listening skills essential.

As most of our work is performed on computers, the candidate must have proficient knowledge of Internet and Microsoft Office – Word and Excel. Candidates should be available to start immediately (or within 4 weeks from the date of job offer) and work full time. We offer a generous holiday allowance of 27 days, excellent benefits package including bonus scheme, contributory pension, life assurance and private healthcare cover.

Apply here.
 

Clinical team openings

 

Clinical Manager

Our values

Oryon offers innovative, personalised healthcare that is affordable, straightforward and convenient.
Our services are delivered by a dedicated and approachable team in a friendly and professional environment that inspires confidence and reassures patients.
By providing opportunities for networking and collaboration between healthcare professionals, we strive to make healthcare provision more innovative, flexible and efficient.

Our Vision and Mission

Oryon’s vision, and therefore the driving force behind everything we do, is to become the go-to place for affordable, private diagnostic and preventative healthcare in the UK.
Our mission is threefold.

Firstly, to provide the quickest, most affordable and personalised healthcare available, through the services of Oryon Imaging and Oryon Connect.

Secondly, for Oryon Develop to become the leading voice for expertise within the wellness sector, a place where both healthcare professionals and the public can engage with the latest healthcare and wellbeing content.

And finally, to encourage and inspire our colleagues to embrace and contribute to the innovation-led culture that is at the heart of everything Oryon stands for.

About the role

Oryon Imaging has established an exceptional reputation within the diagnostic imaging sector throughout the years. We are proud to be the first-choice imaging centre for thousands of reputable practitioners in the field. We strive for efficiency and innovation.

A rare opportunity has come up for a Senior Radiographer with strong leadership capabilities or an established Clinical Manager to join the Oryon family and take charge of our MRI, X-ray, Ultrasound and DEXA service at Oryon Imaging. Reporting to the Centre Manager, you will manage all aspects of the clinical operation on a day-to-day basis in a professional, safe and time-efficient way. You will be focused on achieving maximum efficiency and identifying opportunities to improve our processes and to streamline the customer journey. You will be knowledgeable in all clinical aspects, setting standards and empowering your team to continuously strive for professional excellence. You will lead by example, working closely with your direct and wider teams, including Reception, Bookings, Technology & Innovation, Marketing, Business Development and HR & Finance teams, sharing your insight and collaborating in achieving our clinical and commercial goals. You will be a go-to person for clinical input and advice for Oryon Develop and Connect teams.

You will be passionate about our core values to offer accessible, assured and affordable imaging to self-pay patients, and you will support our commercial objectives, working closely with other teams to achieve our vision.

This role is an opportunity to join the company led by innovation and determination to show the way to better health; through the services of Oryon Imaging, Oryon Develop and Oryon Connect.

Responsibilities

Operational procedures – safety and efficiency

  • Clinical team – recruit, manage, motivate, train and develop Clinical team with an emphasis on providing a safe and efficient service of clinical and experiential excellence
  • Prepare clinical rotas in line with departmental budgets
  • Augment the Clinical team’s collaboration across the business; including Oryon Develop and Oryon Connect teams
  • Responsibility as Duty Manager, assuming remote decision-making as part of a monthly rota

Governance – CQC, audits, clinical facilities & processes

  • Implement, manage, maintain and review the Oryon Imaging Clinical Governance and Local Operational structure, policies and procedures
  • Assist the Centre Manager with CQC requirements
  • Appoint and manage Radiation Protection Supervisor
  • Maintain and manage a Cardiac Arrest and Medical Emergencies procedure, ensuring all team are trained to deal with any such situation
  • Prepare and oversee training for the Clinical team
  • Proactively participate in arranging and running Clinical training for the wider non-clinical team
  • Compile and review clinical audits
  • Organise, facilitate and action Clinical Governance quarterly meetings held with the Clinical Governance team

Project Management

Working closely with the management team, initiate, manage and conclude projects as and when required. The nature of planned projects includes:

  • Installation of additional equipment
  • PACS & RIS Implementation and development
  • Patient / service improvement programme
  • External Reporting services

Duty Manager

  • Assume Centre Operational Management responsibilities on a rota and ad hoc basis

Strategic Management Team

  • Strategic input to participate in the future planning of Oryon Imaging and Oryon Connect
  • Contribute ideas for new business development
  • Use commercial awareness to maximise viability of clinical operations.

About you

The ideal candidate will have natural leadership qualities, and excellent decision-making skills. You’ll need good listening skills, patience and the ability to empathise with patients, especially when they might be distressed or worried. You’ll have the ability to plan and prioritise workloads, both for yourself and for your team. A high level of IT competency and strong communication skills are also essential.

You’ll pay attention to detail and take pride in your adaptability, competence and professionalism. Importantly, you’ll be able to exhibit confidentiality, discretion and trustworthiness. Above all, you’ll have a strong will to deliver efficiency, aiming for a high occupancy rate for imaging services.

You’ll share Oryon’s values and will be excited to lead the team in a pursuit of achieving our mission.

Essential qualifications

  • Degree in Radiography or equivalent
  • HCPC Registration
  • Proven experience in healthcare and patient-focused services
  • Proven experience of successfully leading and managing a team
  • Minimum of 4 years’ experience in MRI covering a wide range of examinations and applications
  • Good knowledge of MRI physics to ensure ability manipulate sequence parameters and modify technique in difficult circumstances where required
  • Ability to prioritize workload and use initiative
  • Proven awareness of Health and Safety regulations, Infection Control and Clinical Governance
  • Commitment to CPD
  • Previous project management or equipment/systems installation experience
  • Commercial awareness
  • PGDip in MRI or masters in MRI/Radiography is desirable
  • Cannulation Certificate is desirable

We offer a generous holiday allowance of 27 days and an excellent benefits package including bonus scheme, contributory pension, life assurance and private healthcare cover.

To apply follow this link: Clinical Manager

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