Join us

Join our fantastic team!

We are always on the lookout for driven, capable professionals who will fit well into our fantastic team. We have two teams: Administrative and Clinical. To apply for a role, find out more and read about our benefits, click the link below the job description.

Our values

At Oryon we strongly believe these six values represent the way we work both with our customers and each other.

 

  • Affordability – We believe that private healthcare should be accessible to all. We have built our company by providing an affordable diagnostic imaging service, without compromising quality. Our prices are kept affordable, whilst we still provide an outstanding clinical service – this remains a key aspect of our business and we mean to keep it that way.
  • Quality – We focus on providing the best possible quality in everything we do. Whether it’s diagnostic imaging, CPD courses or booking appointments with healthcare practitioners, we continue to strive for improvements in the services we offer.
  • Compassion – Our team are caring and friendly providing plenty of information and resources to make sure our customers are informed, calm and happy.
  • Efficiency – We’ve earned trust by making sure that our customers get what they need when they need it. We strive towards a perfect balance of digital and personal interactions, keeping things as straightforward as possible.
  • Modernity – We stand out from the crowd. We’re always looking out for smart ways to ensure our service is convenient and comfortable for you. Even as we grow, we are keeping our quirkiness intact.
  • Growth – We’re bold. We’re restless. We’ve taken risks, and we know that it will take bravery to continue to grow and improve. We learn from mistakes, criticism and praise alike, using it to help inform our ambitions. We’re here to show the way to better health.

Recommend a friend

Do you want to earn £500? At Oryon our team is very important to us and they are the fundamental reason why we deliver a high-quality service. We are currently recruiting for radiographers to join our dedicated and enthusiastic team. Recommend a friend for one of our radiographer roles and you could earn up to £500, if they are successful. To recommend your friend please email our HR Lead – Denisa at dcervekova@oryon.co.uk.

 

Administrative team openings

 

 

Events Manager

About the role

A rare opportunity for an experienced events professional, with marketing experience and healthcare knowledge, interested in taking ownership of a small business, with an immediate opportunity to make an impact.

To be consistent with the organisational structure, the Oryon title for this role is Develop Lead. You’ll have clear objectives and be rewarded for the successful delivery of these.

Key Responsibilities:

  • Planning, promoting and delivering the events schedule of healthcare CPD courses from 2 hour weekday courses, to half-day and full-day weekend masterclasses and symposiums.
  • Budget management with a view to preparing next year’s forecast; approving expenditure and invoices and reporting monthly to the MD to update on the current spend.
  • Managing the events promotion strategy, including planning, and delivering timely marketing campaigns, creating engaging collateral and copywriting promotional daily emails (Marketing team support available).
  • Delivering third party marketing for Develop courses, including researching opportunities and proving the return on investment on the expenditure.
  • Engaging and liaising with existing and potential speakers, hospitals and clinics to confirm event details including date, locations, topic, and synopses outline and provide post-event feedback.
  • Hosting and delivering events to a high quality – including handling all event logistics with external venues and with the webinar platform.
  • Researching and suggesting key event topics to ensure there is a good variety of course topics on offer for delegates.
  • Compile engaging course synopses.
  • Managing the Develop website course page; ensuring courses are live, synopses are engaging, and course pictures are relevant.

About You:

  • Over three years experience in planning and delivering events, in particular healthcare.
  • Self-starter, responsible, full of ideas individual who seeks high level of accountability.
  • Experience with running marketing campaigns.
  • Content writing skills.
  • Excellent interpersonal and communication skills (both written and verbal).
  • Strong attention to detail.
  • Desire for Quality.
  • Entrepreneurial and strategic mindset.
  • Excellent time management and ability to prioritise.

 

Content Marketing Executive

About the role

An opportunity has come up for a talented and ambitious Content Marketing Executive who will help us build the Oryon brand awareness and leads through creative content generation. The Content Marketing Executive will work closely with the Marketing Manager and the Marketing Team to design and deliver the content calendar and strategic marketing campaigns. Focused on CRO and SEO, they will provide regular feedback on results. The Content Marketing Executive will have an opportunity to work with other teams, including the Clinical and Technology and Innovation Team. They will be curious and hungry for skill development and will demonstrate eagerness for career progression in the marketing field.

Responsibilities:

  • Responsible for the planning, development, and delivery of content across Oryon Imaging, Oryon Develop and Oryon Connect channels ensuring alignment with marketing and brand positioning strategy. This includes but is not limited to websites, email, social, video, print, press releases, newsletters, guidelines, documents, and other internal communications.
  • Developing and delivering Oryon’s content plan.
  • Work with the Marketing team to develop marketing campaigns and lead the implementation where appropriate.
  • Be the Oryon brand ambassador – ensure all content adheres to Oryon’s values and brand guidelines, help others to ensure the documentation is always on brand.
  • Proactively seek for and manage content collaborator relationships; work with external agencies where necessary to produce new, exciting, creative and converting content pieces, in line with the overall goals.
  • Manage and work to optimise the company’s website (WordPress), undertake training to ensure the best SEO and CRO practices are followed.
  • Assist in proofreading content created by the Marketing Team.

What we are looking for

  • Demonstrable interest in content marketing through relevant work experience, training and/or study.
  • Excellent copywriting skills.
  • Excellent communicator and a team spirit.?
  • Enthusiasm and ambition with a willingness to share knowledge with colleagues, work collaboratively on marketing campaigns and a desire to build on core skills and abilities.
  • Interest in private healthcare.

 

Bookings Coordinator

About the role

The Bookings Coordinator is to provide support within the Bookings department for a successful and growing business within the healthcare industry.

This role is an opportunity to enter the healthcare industry and gain valuable insight into this sector.

You will be at the heart of scheduling & managing new and existing appointments for all services provided by the 3 Oryon brands, and will be expected to be involved at all levels from general administration including the dispatching of reports, customer service and troubleshooting. As you will spend most of your time on the phone with patients, you will have excellent interpersonal and communication skills, and the ability to display empathy and compassion towards assisting them on their patient journey.

You will be chasing outstanding referrals, dealing with enquiries, and ensuring that the patient journey is a seamless experience. You will also communicate via email and be using Salesforce as the main platform for all bookings and database management. In addition to phone & email, you will also be required to answer enquiries through online Webchat, offering an excellent customer experience across all communication channels.

Responsibilities:

  • Monitoring, triaging and processing all incoming emails and faxes daily.
  • Deal with telephone and direct enquiries in a prompt and effective manner, ensuring information provided is accurate with queries effectively prioritised.
  • Establish contact and capture information on potential and existing patients from any enquiries, as well as following up on all leads. This also includes creating leads to be followed up on by other sections of the business.
  • Ensuring all records are kept up to date.
  • Monitor appointment diaries and utilise ‘smart booking’.
  • Understand the different products we offer across all 3 brands, as well as being able to communicate sufficient clinical knowledge.
  • Assist and communicate directly with relevant individuals where there may be a breakdown of services.
  • To use initiative and ‘act-on’ accordingly when it is needed.
  • To promote Oryon services to referrers and patients where possible.
  • Provide support in other areas of admin.
  • To work towards a one working day turnaround for dispatching reports.
  • To provide a welcoming and professional service, being the first point of contact, coordinating patient/visitor journey experience throughout the entirety of their visit, including any queries received after their appointment.
  • Adapt to and support any changes implemented to improve the service provided to patients, clinicians, and staff.

About you

The ideal candidate will have previous work experience in a customer service-based call Centre / busy office environment, excellent communication, and administration skills with great attention to detail. They will have a willingness to demonstrate initiative and take responsibility for their work. We are looking for someone who has the ability to multitask, prioritize their own workload in a fast-paced working environment and has experience in delivering excellent customer service consistently. Excellent questioning and listening skills are essential.

With the requirement to spend part of your working week located at home, candidates will need to be self-motivated and professional, with previous remote working experience preferable but not essential. Any potential candidates would however need to have an appropriate workspace at home enabling them to effectively fulfil their duties (equipment will be provided).

 

Bookings Administrator

About the role

The Bookings Administratoris to provide support within the Bookings department for a successful and growing business within the healthcare industry.

This role is an opportunity to enter the healthcare industry and gain valuable insight into this sector.

This is a fixed term (6 months) contract with an aim of progressing on to permanent Bookings Coordinator within the 6 months. The starting salary is £23,000

Responsibilities:

  • Monitoring, triaging and processing all incoming emails and faxes daily.
  • Establish contact and capture information on potential and existing patients from any enquiries, as well as following up on all leads. This also includes creating leads to be followed up on by other sections of the business.
  • Ensuring all records are kept up to date.
  • Diary Management – taking prepayment, following up on outstanding referral forms and confirming appointments with patients.
  • Understand the different products we offer across all 3 brands, as well as being able to communicate sufficient clinical knowledge.
  • To promote Oryon services to referrers and patients where possible.
  • Provide support in other areas of admin.
  • To work towards a one working day turnaround for dispatching reports.
  • Adapt to and support any changes implemented to improve the service provided to patients, clinicians, and staff.

About you

The ideal candidate will have previous work experience in a customer service-based call Centre / busy office environment, excellent communication, and administration skills with great attention to detail. They will have a willingness to demonstrate initiative and take responsibility for their work. We are looking for someone who has the ability to multitask, prioritize their own workload in a fast-paced working environment and has experience in delivering excellent customer service consistently. Excellent questioning and listening skills are essential.

With the requirement to spend part of your working week located at home, candidates will need to be self-motivated and professional, with previous remote working experience preferable but not essential. Any potential candidates would however need to have an appropriate workspace at home enabling them to effectively fulfil their duties (equipment will be provided).

 

 

Reception Coordinator

About the role

Being one of the first points of contact at Oryon Imaging, the Reception team is essential in defining how patients and visitors experience our service. As Reception Coordinator, you will provide a highly personalised five-star service with exceptional attention to detail that marks the difference between our centre and the competition. For the right candidate, there will also be an opportunity to be trained in the Healthcare Assistant (HCA) role and to occasionally undertake the HCA duties. This is a full-time position that will require you to cover various shifts throughout the week, including weekends. We are based in Central London, close to Oxford Circus tube station. We are normally open 14 hours on a weekday and 12 hours on a weekend day.

Responsibilities

  • Welcome patients and visitors in a warm and professional manner.
  • Assist patients with the check-in process, providing information about their appointment.
  • Comfort patients by anticipating their needs and anxieties, answering any questions they may have.
  • To identify and respond in a sympathetic and caring manner to patients who need extra attention.
  • Deal with telephone and direct enquiries in a prompt and effective manner.
  • To have clear knowledge and understanding of our modalities, services and pricing, to be able to schedule patient appointments.
  • Maintain accurate patient records by obtaining, recording and updating information on patient profile and notes.
  • Create invoices and issue receipts to patients.
  • When on an early or late shift, follow the opening up and closing down procedures.
  • Assist with inventory and stock of office supplies.
  • Deal with incoming and outgoing post.
  • Maintaining public areas to enhance patient and visitor comfort.
  • Maintaining public areas in order to enhance patient and visitor comfort
  • To assist in the distribution of imaging and reports to referrers ensuring that results are dispatched fulfilling clinical priority.
  • To protect patient privacy and confidentiality.
  • Chaperone patients as and when required.
  • Report all incidents and complaints in line with Company Policies.
  • Identify and report any risk which has a potential adverse effect on Oryon Imaging’s ability to maintain quality of care and the safety of patients, staff and visitors.
  • Participate in the company review and appraisal programme.
  • Participate in projects, meetings and work schemes as directed by the Reception Team Lead.
  • Adapt to and support any changes implemented to improve the service provided to patients, clinicians and staff.

About you

We are looking for someone who has an ability to multitask, prioritise own workload in a busy working environment, has excellent communication and administration skills with great attention to details.

The ideal candidate needs to have previous work experience in a customer service and proficient knowledge of Internet and Microsoft Office. Candidates should be available to start immediately (or within 4 weeks from the date of job offer) and work full time.

 

Reception Coordinator – Zero-hours contract

About the role

Being one of the first points of contact at Oryon Imaging, the Reception Team is essential in defining how patients and visitors experience our service. As Reception coordinator, you will provide a highly personalised five-star service with exceptional attention to detail that marks the difference between our centre and the competition. For the right candidate, there will also be an opportunity to be trained in the Healthcare Assistant (HCA) role and to occasionally undertake the HCA duties. This is a zero-hour contract, that will require you to cover various shifts throughout the week, including weekends. We are based in Central London, close to Oxford Circus tube station. We are normally open 14 hours on a weekday and 12 hours on a weekend day.

Responsibilities

  • Welcome patients and visitors in a warm and professional manner.
  • Assist patients with the check-in process, providing information about their appointment.
  • Comfort patients by anticipating their needs and anxieties, answering any questions they may have.
  • To identify and respond in a sympathetic and caring manner to patients who need extra attention.
  • Deal with telephone and direct enquiries in a prompt and effective manner.
  • To have clear knowledge and understanding of our modalities, services and pricing, to be able to schedule patient appointments.
  • Maintain accurate patient records by obtaining, recording and updating information on patient profile and notes.
  • Create invoices and issue receipts to patients.
  • When on an early or late shift, follow the opening up and closing down procedures.
  • Assist with inventory and stock of office supplies.
  • Deal with incoming and outgoing post.
  • Maintaining public areas to enhance patient and visitor comfort.
  • To assist in the distribution of imaging and reports to referrers ensuring that results are dispatched fulfilling clinical priority.
  • To protect patient privacy and confidentiality.
  • Chaperone patients as and when required.
  • Report all incidents and complaints in line with Company Policies.
  • Identify and report any risk which has a potential adverse effect on Oryon Imaging’s ability to maintain quality of care and the safety of patients, staff and visitors.
  • Adapt to and support any changes implemented to improve the service provided to patients, clinicians and staff.
  • To have knowledge and adherence to the Code of Confidentiality and Data Protection Act 2018.

About you

We are looking for someone who has an ability to multitask, prioritise their own workload in a busy working environment, and has excellent communication and administration skills with great attention to details.

The ideal candidate needs to have previous work experience in a customer service and proficient knowledge of Internet and Microsoft Office – Word and Excel. Candidates should be available to start immediately (or within 4 weeks from the date of job offer).

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