We are always on the lookout for driven, capable professionals who will fit well into our fantastic team. We have two teams: Administrative and Clinical. To apply for a role, find out more and read about our benefits, click the link below the job description.
Our values
At Oryon we strongly believe these six values represent the way we work both with our customers and each other.
Recommend a friend
Do you want to earn £500? At Oryon our team is very important to us and they are the fundamental reason why we deliver a high-quality service. We are currently recruiting for radiographers to join our dedicated and enthusiastic team. Recommend a friend for one of our radiographer roles and you could earn up to £500, if they are successful. To recommend your friend please email our Human Resources team at hr@oryon.co.uk.
About the role
The Bookings Coordinator is to provide support within the Bookings department for a successful and growing business within the healthcare industry.
This role is an opportunity to enter the healthcare industry and gain valuable insight into this sector.
You will be at the heart of scheduling & managing new and existing appointments for all services provided by the 3 Oryon brands, and will be expected to be involved at all levels from general administration including the dispatching of reports, customer service and troubleshooting. As you will spend most of your time on the phone with patients, you will have excellent interpersonal and communication skills, and the ability to display empathy and compassion towards assisting them on their patient journey.
You will be chasing outstanding referrals, dealing with enquiries, and ensuring that the patient journey is a seamless experience. You will also communicate via email and be using Salesforce as the main platform for all bookings and database management. In addition to phone & email, you will also be required to answer enquiries through online Webchat, offering an excellent customer experience across all communication channels.
Responsibilities:
About you
The ideal candidate will have previous work experience in a customer service-based call Centre / busy office environment, excellent communication, and administration skills with great attention to detail. They will have a willingness to demonstrate initiative and take responsibility for their work. We are looking for someone who has the ability to multitask, prioritize their own workload in a fast-paced working environment and has experience in delivering excellent customer service consistently. Excellent questioning and listening skills are essential.
With the requirement to spend part of your working week located at home, candidates will need to be self-motivated and professional, with previous remote working experience preferable but not essential. Any potential candidates would however need to have an appropriate workspace at home enabling them to effectively fulfil their duties (equipment will be provided).
Send your CV to our HR team, hr@oryon.co.uk to apply for the Bookings Coordinator Role.
About the role
Being one of the first points of contact at Oryon Imaging, the Reception team is essential in defining how patients and visitors experience our service. There will also be an opportunity to be trained on the Healthcare Assistant (HCA) role and to occasionally undertake the HCA duties.
As Reception Coordinator you will provide a highly personalised five-star service with exceptional attention to detail that marks the difference between our centre and the competition. This is a full-time position that will require you to cover various shifts throughout the week, including weekends.
Responsibilities:
About you
We are looking for someone who has an ability to multitask, prioritise own workload in a busy working environment, has excellent communication and administration skills with great attention to details.
The ideal candidate needs to have previous work experience in a customer service and proficient knowledge of Internet and Microsoft Office – Word and Excel.
Send your CV to our HR team, hr@oryon.co.uk to apply for the Reception Coordinator Role.
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