If you decide not to view your images on our online community, you will need to insert the disc into the hard drive and wait for a message box to pop-up. Select the option: ‘Open Images with Weasis’ and wait for the application to load completely. If this pop-up message does not appear, go to ‘My Computer’ and double click the CD/DVD drive that contains the disc (see below). This should load the image viewer. If the viewer does not load itself automatically and you are presented a pop-up box with a list of files, double click ‘weasis- win32.exe’ If after the previous instructions, you have neither the app nor the list of files: Right click on the CD/DVD drive and select ‘Open in a New Window’. You will have a list of files like the one mentioned above: Simply double click the file named ‘weasis-win32.exe’ If this pop-up message still does not appear: You may be using an out of date version of Java (e.g. some NHS Hospitals), in which case you will need to download the latest version of Java for the Disc to run. If you’re still having problems with your disc, please call us on 020 7042 1888, and a member of our friendly team will be happy to help you. For more detailed instructions on Weasis, please follow this link http://bit.ly/weasisuserguide

We’ve made referring patients to Oryon Imaging easier than ever. If you have a community account, you can log in here and make referrals online. If you would like to set one up, please contact us on 020 7042 1888, or at imaging@oryon.co.uk or click here to sign up. Our community allows you to refer patients, book them in, and view their scan images and reports, all in one place. Alternatively, you can still send referrals by downloading our referral form here. Provide as much information as possible and send the referral in one of the following ways:

• refer online via our community here
• Scan and email the form to imaging@oryon.co.uk
• Fax the referral to 020 7760 6400

One of our friendly Bookings team will contact your patient to arrange a suitable appointment.

Our referral form is clearly formatted requesting all of the information we need about you and your patient. Please complete as much of the form as you can as this will speed up the process of booking your patient an appointment, reducing the amount of follow-up in order to obtain more information to complete the booking. Remember to tick which examination is required, clearly state the region and provide clinical details as to what you are querying and symptoms displayed. These details are used by the reporting Radiologist to formulate the report. At the bottom, your information should be full and complete so we know where to send the report and can contact you in urgent cases.

No, we do not have an open MRI scanner here. Our MRI is a donut shape, open at both ends and in a spacious room. If your patient suffers from claustrophobia or is anxious in small spaces, you should know our radiographers are highly trained to make them feel comfortable and at ease. As a result we have a high success rate with these patients making it through their scans.

Yes, Oryon Imaging offers some MRI scans with contrast to adults over the age of 18 years old. We ensure the highest level of patient safety and always have a doctor on site when administering contrast. Patients over the age of 65 are required to provide a blood test less than a month old showing their creatinine level/eGFR. Patients with history of renal disease or kidney problems are also asked to provide details of their creatinine levels to make sure it is safe for them to receive contrast.

Yes, we welcome children for MRI, Ultrasound and X-ray however age and temperament of the child does need to be considered. During an MRI scan, a child must be very still and follow the instructions of the radiographer. They must be able to remain calm during the scan – moving, fidgeting or talking will blur the images. A parent is invited to stay in the MRI room with their child during the scan to provide comfort. The parent will have to fill out a form to accompany their child. In some cases, however, it is more suitable for children to have their MRI at a paediatric hospital. These hospitals are able to administer sedation or anaesthetic where appropriate. While we do not X-ray babies or small children, we occasionally have child patients for X-ray. We also offer ultrasound services for children and babies of all ages. Our specialist paediatric Consultant Radiologist, Dr Lesley MacDonald, has a clinic on Tuesday Afternoons. Read more.

There are no height restrictions when it comes to our MRI scanner, however we are unable to scan a patient who weighs over 130kg/20st/300pounds. Broad shoulders can also prevent a patient from reaching the correct position in the scanner. If in doubt please call us on 020 7042 1888 or email imaging@oryon.co.uk.

Images are available on our online community as soon as the scan is completed for both patients and referrers. We aim to make the report available to the referrer within one working day. The quickest way to access the report is through our community, but it can also be faxed or posted. Urgent reports can be produced given prior notice and may carry an additional cost. If you're a patient, the best way to see your report is to book a follow-up consultation with your referrer. For more information please call 020 7042 1888 or email imaging@oryon.co.uk.

Oryon Imaging is conveniently located in the heart of the Harley Street district, Marylebone. We are at the Oxford Street end of Wimpole Street just a short walk from Oxford Circus and Bond Street tube stations. You can reach us by road, the tube, rail or bus. View our location and further directions here. Our address: Oryon Imaging Lister House 11 Wimpole Street London W1G 9ST

If you are having an MRI scan, please arrive at the Centre at your appointment time. You will find us on the lower ground floor. We normally allow approximately 20 minutes for check-in, so for example if your appointment time is 16:00, your scan will be scheduled to take place at 16:20. For Ultrasound, DEXA and X-ray scans, your appointment time is when the scan is scheduled to be performed, so please arrive no later than 10 minutes before your appointment time. Our Reception team will greet you and check you in. As part of the check-in procedure we ask you to answer safety questions and fill in other forms if necessary. Feel free to use our complimentary Wifi and enjoy a hot drink and a biscuit (so long as this doesn’t interfere with your scan) during your waiting time. You will then be introduced to your radiographer or consultant who will explain the scan procedure and answer any questions you have. To find out details of your specific appointment, please visit the appropriate page under the ‘scans’ tab.

Yes. We see many patients with claustrophobia, as well as those who are anxious or concerned. Our radiographers and consultants are trained to help you feel at ease. MRIs, in particular, can appear daunting. Please bear in mind that:

• The scanner is open at both ends and is located in a spacious room – many of our patients mention how much this helps reduce the feeling of being enclosed.
• The radiographer is always in contact – the radiographer provides regular updates on how much time is left in each scan, and regularly checks in to see if everything is alright. All our radiographers have carried out thousands of scans, so they know exactly how to deal with patients with worries or fears.
• Call bell – you will be given a call bell to hold for the duration of the scan. If, at any point, you need to stop the scan, simply squeeze the handheld call bell and the radiographers will immediately check in to see what the problem is. You can be withdrawn from the scanner in seconds if need be.
• Sliding in and out of the scanner – many patients have a fear of enclosed spaces, and of being trapped. If you have this fear, we are very happy to slide you in and out of the scanner a few times to show you that you are always able to exit the scanner in a matter of seconds.
• Sedatives – you may wish to take a mild sedative before the scan. This does not put you to sleep, but rather relaxes you enough to control your nerves and put you at ease for the scan. If this is a route you wish to take, contact your referrer/GP to request a prescription for sedatives.
• Accompaniment – many people feel far more comfortable when a friend or relative accompanies them in the scanning room. The friend or relative will have to fill out a form to accompany you in the MRI room.
• Headphones – headphones or earplugs are always provided due to the noise of the machine. If you wish, you can listen to music of your choice through the headphones during the scan. You can also request an eye mask if you think it will help.
• Mirror – in many cases, a mirror can be provided so that you can see out of the scanner, which reduces the feeling of being enclosed.
• Pre-scan visit – if you wish to see the MRI scanner before your appointment, a pre-scan visit can be arranged, where you can ask questions and take a quick tour of the machine. patients often find that this helps with any nerves on the day of the appointment.

If you would like to talk through your concerns with a radiographer, don’t hesitate to contact us on 020 7042 1888. One of our radiographers will be happy to talk to you and put your mind at ease.

It will be one of our top priorities. You will be able to stay with your child throughout their appointment, including during the scan. We recommend that you prepare your child by telling them what to expect. As an example, MRIs will require your child to lie in an open-ended tube. They will be asked to stay very still, so you could practise this beforehand. The MRI machine makes loud rhythmic noises, but the radiographer will give them headphones to cover their ears. If you have any more concerns, don’t hesitate to contact us on 020 7042 1888. One of our radiographers will be happy to talk to you and put your mind at ease.

The scan images are available immediately after the scan. You can access your images through your online community account or CD which you will be provided with at the Reception before departure. A Consultant Radiologist will analyse and report on your scan. We aim to make the report available to your referring clinician within one working day. Please note that, in keeping with clinical governance, we do not provide patients with a copy of the report. Please arrange an appointment with your referring clinician to discuss the results. Contact us if you have any further questions in regards to your scan images or report.

To refer a patient to Oryon Imaging for MRI, Ultrasound, DEXA or X-ray you must be a: GMC registered doctor or Chiropractor, Physiotherapist, Osteopath registered with a governing body in the UK. If you are an Allied Health Professional and wish to refer a patient for X-ray you must first sign an IRMER declaration stating that you fully understand the risks of exposing a patient to radiation.

To request a referral pack, simply send your name and postal address through to imaging@oryon.co.uk If there's anything specific you'd like such as leaflets on a particular service, please mention this in your email.

You can obtain your report from your referring clinician. We aim to make the reports available to referrers within one working day on our online community. If you would like us to share your report with another clinician, contact us and we can arrange that for you. We are guided by our duty of care to ensure that each of our patients are provided the most appropriate medical follow-up as a result of the scan. We share reports with referrers rather than patients in order to make sure that you are advised (your referring clinician is able to advise you after reviewing the scan report letter written by the radiologist) on the required treatment pathway or appropriate further tests if necessary. If you have any questions regarding your report, or the release of your medical records in line with the General Data Protection Regulation, please contact us on 020 7042 1888 or at imaging@oryon.co.uk.

It may be possible for us arrange this if necessary. Please tell us your requirements as far in advance as you can so we can try and make the arrangements with the Clinical team including the reporting radiologist.

MRI scanners use a strong magnetic field, so we need to make sure that you are safe to enter the scanning room, (as an example, some types of implants aren’t suitable for the scanner). Our safety questions only deal with internal, hidden or non-removable implants, so if you have visible items such as an external hearing aid we may ask you to remove it on the day. We always double check the safety questions with you before your scan just to be safe.

There is no harm in including it. It is important to provide as complete and as accurate information as possible. You are welcome to discuss your concerns with our Bookings team or our radiographers before the scan. Please contact us on 020 7042 1888 if you have any questions.

Your feedback, positive or negative, is very important to us because it allows us to enhance our service. Simply click on one of the links below to leave us a review: Click here to leave us a Google review. Click here to leave us a Yelp review. Alternatively, you can send us an email at imaging@oryon.co.uk or call us on 020 7042 1888.

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